Last Updated on July 7, 2026
Overview
Due to the customized nature of our products, we do not accept returns, refunds, or exchanges of skincare products. In the event that you received an incorrect item, we will work with you to correct the situation.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift Cards
There are certain situations where refunds are granted:
- The wrong item has been received
- Your ordered was returned to Butter Yourself because of a missing or incorrect address
Need help?
Email us at contact@butteryourself.com for questions related to refunds and returns.